News | 21.12.2023

How energy supply companies are missing opportunities with the smart meter rollout. Discover new ways to build customer loyalty!

What if you, as an energy supplier, could help your customers reduce their energy costs and strengthen the customer relationship at the same time? Sounds exciting? Then read on.

There is a lot going on in the Swiss energy market: On the one hand, electricity prices are rising steeply – an average increase of 18% is expected for 2024. Secondly, according to the «Swiss Energy Strategy 2050», at least 80% of all private households must be equipped with a smart meter by the end of 2027 to increase energy efficiency.

How can our Energy Insights platform help here?

With the solution from our technology partner Eliq, you can create precisely this positive customer experience and transform your customer relationship in the process!

As an energy supply company, you provide your customers with a tool that helps them understand their energy consumption based on current data and implement measures to reduce their costs. With a positive effect: you make your customers a little happier by helping them save money. In this way, you lay the foundations for strong customer loyalty and also benefit from a lower call-in rate, which reduces your operating costs.

In this video, Håkan Ludvigson, CEO and co-founder of Eliq, explains the Energy Insights platform in a live demo:

The selected cookie settings disable the playback of embedded videos from third-party providers.