Support and maintenance as investment protection

Our tailored service agreements ensure the success of your networks and services with guaranteed results, reduced risk and lower costs.

Do you want your network and service delivery to succeed better? Our comprehensive, SLA-based support capabilities for hardware and software as well as our extensive expertise and technology will get you there.

Our Support & Maintenance Services mission is to protect your investments. We ensure this with support tiers, that get most out of your networks by driving network performance, improving operational efficiency while reducing risks and delivering higher levels of service availability. 

You have four packages to choose from:

24/7  ServiceDesk / Hotline

  • Phone-; email-, web-access
  • Transparent ticketing system

Hardware Support

  • Replacement of defective hardware

Software Support

  • Incident handling
  • SW updates & -upgrades

Technical Support

  • Technical queries
  • Remote- and onsite support

In short, all our value-adding services help your teams to design, implement and deliver new capabilities in your network. With the ultimate ambition to innovative your offers at a faster pace, lower cost, less risk and with guaranteed results.

Stronger together...

Are you facing a disruptive challenge? We think far beyond today's networks to strengthen your future market position.