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As of April 1st, we will be operating our own ServiceDesk, ensuring our customers receive consistent, wherever possible direct support from our technology partners via the new Zendesk service platform for all technology platforms.
Access to the service platform is via our website.
We have already registered your company. To request your personal login data, you must register in the portal with your company email address. You will then receive an e-mail asking you to create a password.
After successful registration you can log in and enter your support request directly in the web portal.
If you have any questions, please do not hesitate to contact us at info@mybn.ch or +41 43 455 60 00.